VIVA NATION FREQUENTLY ASKED QUESTIONSHow much does Viva Nation TV cost?
Short-form Content
- R5.00 ( Daily Subscription )
- R10.00 ( Weekly Subscription )
- R19.00 ( Monthly Subscription )
Long-form Content
- R30.00 ( Monthly Subscription )
What content type makes Viva Nation TV unique?
Viva Nation TV represents content primarily from Africa that includes Lifestyle, Series, Feature Films, Music and a host of other genres from the continent (ie. Nigeria, South Africa, Kenya etc.)
Do I need Wi-Fi
Yes
How do I open an account?
- Click “Register” in the Header Menu
- Complete the provided Registration From as provided.
- Review the Terms & Conditions as per the link on the keyword “terms”
- Ensure the check box has been selected
- Proceed by clicking the “Register” button
How do I set up my payment page?
Upon Completing the Registration Process, you will be prompted to:
- Select your preferred Subscription Plan
- Provide the requested payment option information
- Review the Terms & Conditions as per the link on the keyword “terms”
- Ensure the check box has been selected
- Submit Information by clicking on the “Activate” Button
How do I reset my password?
- Click “Login” in the Header Menu
- Click the “Forgot Password?” link on the Page
- Enter the Registered Email Address you are wanting to reset a password for.
- Click on the provided link in the received email and proceed by entering your “New Password” & Confirm the Password.
- 5. Click the “Reset” Button
How many devices can I use with my monthly subscription?
5 Devices simultaneously
How do I cancel after my free trial?
- Login to the Web Portal
- Hover over your Username in the Header of the Page
- Select My Plans
- Click the “Cancel Subscription” Button
How do I cancel my paid subscription?
- Login to the Web Portal
- Hover over your Username in the Header of the Page
- Select My Plans
- Click the “Cancel Subscription” Button
- The Portal will provide a “Response Section” for the reason of Cancellation.
- Populate the provided as per the information indicated and proceed by clicking on the “Cancel Subscription”
- You will receive a Cancellation notification via email confirming that your access to view content is valid till the initial rollover date.
- Once the respective rollover Date has lapsed, billing will no longer be debited from your account.
Contact info@vivanationtv.com for additional information.
